UX Book Club: Design for Real Life

Our next book is Design for Real Life. A fabulous book about designing user experiences with an understanding that you can’t always know the emotional state and situation of the real human beings you’re designing for.

You can’t know every user, but you can develop inclusive practices that support a wider range of people. This book shows you how.

It’s co-written by one of the major figures in web standards (especially CSS), Eric Meyer, and influential content strategist and editor Sara Wachter-Boettcher (past editor-in-chief of A List Apart).


“Whether you’re a designer, developer, content strategist, or anyone who creates user experiences, you’ll gain the practical knowledge to test where your designs might fail (before you ship!), vet new features or interactions against more realistic scenarios, and build a business case for making decisions through a lens of kindness.”

You can read more about the book (and get free extracts) at the book’s website:
https://abookapart.com/products/design-for-real-life 

Get 10% Off Your Copy
You can get your copy at about $11AUD for the e-book using our special UX Melbourne discount from the kind folks at A Book Apart. Just use the code UXMELAU916. You can enter it on the “Customer Information” page and it will be within your “Order Summary”.

I’m in! How do I RSVP?
To join, simply RSVP here and come along on the night with your eBook, questions, thoughts and opinions! If you can’t make it, please reverse your RSVP early so there is room for someone else.

Do I Need to Read the Book?
Yes, our discussions will be about the book and the topics and ideas that it includes. If you don’t think you’ll be able to read the book before book club, this event won’t be right for you.

What Happens at Book Club
6.30 – One of us gives a 5-minute summary of the book
6.35 – We break into groups for conversation about the book guided by some suggested topics and talking points.
7.15 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group.
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!

Venue
Thank you to MYOB for again providing a fantastic venue for our book club – at their brilliant new Innovation Hub. Thanks MYOB!

UX Book Club: The User’s Journey – Storymapping Products That People Love

We’re trying something a little different at the next UX Book Club – we’ll be running the evening with the assumption everyone has read the book!

Our next book is The User’s Journey by Donna Lichaw. A brilliant little book that gets to the heart of so much UX thinking and communication – the art of story structure, story telling and story mapping.

As Jeff Gothelf says – “If you’re working through customer journeys, experience mapping, and other ways to coalesce your team around your product’s story, The User’s Journey offers a fun, interactive way to build that narrative collaboratively to achieve great results.”

Like a good story, successful design is a series of engaging moments structured over time. The User’s Journey shows you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome. See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.

You can read more about the book (and get free extracts) at the book’s website: http://rosenfeldmedia.com/books/storymapping/

I’m in! How do I RSVP? 
To join, simply RSVP here and come along on the night with your book and questions. If you can’t make it, please reverse your RSVP early so there is room for someone else.

Do I Need to Read the Book? 
Yes, our discussions will be about the book and the topics and ideas that it includes. If you don’t think you’ll be able to read the book before book club, this event won’t be right for you.

Get 30% Off Your Copy 
You can get your copy at about $20AUD for the e-book using our special UX Melbourne discount from the kind folks at Rosenfeld Media. Just use the code UXMELB. This discount also works for printed copies.

What Happens at Book Club
6.30 – One of us gives a 5-minute summary of the book 
6.35 – We break into small groups for conversation about the book guided by some suggested topics and talking points.
7.15 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group.
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!

Special event: Experience mapping – diagrams of the customer experience

Jim Kalbach, author of Mapping Experiences (O’Reilly, 2015) is in town to deliver experience mapping workshops. 

Aconex, together with Product Anonymous have arranged an opportunity to hear him talk about his work and latest book ahead of his workshops.

This evening session will be on April 7 and is currently waitlist-only, however register your interest on Product Anonymous’s Meetup page as cancellations may lead to spots becoming available.

If you are interested in attending one or both of his workshops, get more information and your ticket via the links below:

Mapping Experiences – Aligning for Business Value (April 9). Sign up here.

Defining a UX Strategy – Creating a Blueprint for Success (April 11).  Sign up here.

Enjoy!

UX Melbourne Team

UX Book Club – Mike Monteiro In Person

Mike Monteiro is coming to Melbourne this month and we’re super-excited to announce that he’ll be joining us at UX Book Club!

If ever there was a “designer’s designer” in our industry, Mike’s the guy. He’s a brilliant writer on the subject we care so much about. Mike is co-founder of Mule Design and as well as writing the much-loved books we’ll be talking about, he’s also a legendary speaker – such as How Designers Destroyed the World that we showed at UX Melbourne Movie Night.

Photo by Ryan Carver

It’s short notice for this book club, but luckily Design is A Job is one of those compelling reads that you’ll devour in one or two sittings. Many of us love it already – what a great chance to talk to  Mike himself about the topics and ideas.

Start Reading Today

You can download Design is a Job right now and start reading. Our focus will be on this book, but you can also save 20% by grabbing You’re My Favourite Client at the same time.

The audio book is fantastic – you can get it from Audible and it’ll be FREE if you haven’t tried out Audible before.

When is it?

Thursday 28th January – gathering at 6.00pm. Our discussions will start at 6.30pm.

Where is it?

General Assembly are kindly hosting this event at their fabulous campus at Level 12A, 45 William Street, Melbourne, VIC 3000. Thanks, GA!

More Mike

Mike is speaking in Melbourne at Above All Human on 29th January and don’t miss the chance to learn about presenting design like your life depends on it – on 28th January.

Special evening with Elizabeth Churchill, Keynote Speaker OzCHI2015

LATEST UPDATE

We have a new sponsor, Adobe Document Cloud are shouting drinks after the talk, thanks Adobe!

We will be video recording the evening, so if you can’t attend you can still catch up online later.

We are VERY excited to announce that Elizabeth Churchill keynote speaker at the OzCHI2015 conference, will be giving an exclusive presentation to UX Melbourne. This is a great opportunity to meet and hear first hand from a leading ‘thinker and do-er’ in global user experience design. 

OzCHI2015 have generously offered to make Elizabeth available to UX Melbourne in the interests of building relationships between Melbourne’s foremost Interaction Design researchers and our practising User Experience community. Checkout the OzCHI2015 experience for more details and @OzCHI2015 on twitter.

A huge THANK YOU to National Australia Bank – NAB Labs for sponsoring this event. We are excited to host this evening in such a great space. Keep you eyes peeled for more exciting announcements, the evening will be a GREAT way to celebrate UX Melbourne’s wonderful 2015.

The evening will be 6pm for a 6.30pm start.

As you know, it is a free event, but it will be ‘entry by name tag’. So please keep your RSVP up-to-date if you can’t make it.

UX for the Consumer Internet of Things – UX Book Club with Claire Rowland

What’s different about user experience design for the Internet of Things?

Our next UX Book Club book – Designing Connected Products – delivers advice for UX designers working with cross-device interactions and the complex ecosystems inherent in IoT technology.

We’ll be discussing this book together as a group and we’re excited that the book’s lead author, Claire Rowland will then be joining us live in a video link-up from London for the second half of our meet-up.

Claire Rowland is an independent UX strategy and product consultant based in London. She has a particular interest in taking connected products from an early adopter user base to the mass market, and technologies that support mundane, everyday activities.

Networked thermostats, fitness monitors, and door locks show that IoT devices can (and will) provide abundant ways for people to interact with the world around them. But designing connected products for consumers is a challenge that involves issues beyond UI and interaction design.

Topics include:

• How the technology of IoT affects UX

• Product and design strategy for connected devices

• Industrial design

• Interface and interaction design for embedded devices

• Cross-device interactions and interusability

• Interoperability

• Responsible IoT design

• Designing with data

• Prototyping and user research methods for connected products

50%  Discount on the eBook and 40% discount on the Printed Book

Why not buy the eBook and start reading today? It’s not essential to have read all of it to take part in this event – but of course you’ll get loads more out of it if you do. And you can read it knowing you’ll get the chance to talk to Claire about your thoughts, ideas and questions at this event.

For 50% off the eBook (DRM free, multiple formats) and 40% off the printed book use code AUTHD at the checkout here:

http://shop.oreilly.com/product/0636920031109.do

Buy a Printed Copy

If you prefer good old fashioned printed books (and this one’s lovely – tons of images and super illustrations) then here are a couple of the places to buy it from.

Angus Robertson

Book Depository


When is it?

Tuesday 27th October – gathering at 6.00pm. Our discussions will start at 6.30pm and Claire will be joining us live by video at 7.30pm. We’ll finish around 8.30pm.

Where is it?

General Assembly are kindly hosting this event at their fabulous new campus at Level 12A, 45 William Street, Melbourne, VIC 3000. Thanks, GA!

Start exploring the book’s topics now

You can read an excellent short overview of the topic in this free book from O’Reilly:

http://www.oreilly.com/design/free/user-experience-for-iot.csp

Check out this inspiring talk from Claire, which she gave shortly before the book was published.

https://www.youtube.com/watch?v=kEPIfct7mxk

Take a look at the book’s website for a taste of what’s inside:

http://www.designingconnectedproducts.com/contents/

Looking forward to seeing you there!

UX Book Club – Alan Cooper’s: The Inmates Are Running the Asylum

In August, UX Melbourne is revisiting Alan Cooper’s classic book, The Inmates Are Running the Asylum: Why High-Tech Products Drive Us Crazy and How to Restore the Sanity. Join us at Loop Bar on 11th August for a trip down memory lane as we ask the question, has anything changed since 1998?

When is it?

Tuesday 11th August 2015 – gathering at 6.00pm we’ll start our discussions at 6:30pm. 

Where is it?

Loop Bar – 23 Meyers Place, Melbourne

How much does the event cost?

Nothing, it’s absolutely free.

Haven’t got time to read it before the meet up?

If you think you might not be able to read the book before the meet up then here are some quick summaries…

From the back cover:

From the Back CoverThe Inmates are Running the Asylum argues that, despite appearances, business executives are simply not the ones in control of the high-tech industry. They have inadvertently put programmers and engineers in charge, leading to products and processes that waste huge amounts of money, squander customer loyalty, and erode competitive advantage. They have let the inmates run the asylum. Alan Cooper offers a provocative, insightful and entertaining explanation of how talented people continuously design bad software-based products. More importantly, he uses his own work with companies big and small to show how to harness those talents to create products that will both thrill their users and grow the bottom line.


What does Amazon have to say:

The recurring metaphor in The Inmates are Running the Asylum is that of the dancing bear–the circus bear that shuffles clumsily for the amusement of the audience. Such bears, says author Alan Cooper, don’t dance well, as everyone at the circus can see. What amazes the crowd is that the bear dances at all. Cooper argues that technology (videocassette recorders, car alarms, most software applications for personal computers) consists largely of dancing bears–pieces that work, but not at all well. He goes on to say that this is more often than not the fault of poorly designed user interfaces, and he makes a good argument that way too many devices (perhaps as a result of the designers’ subconscious wish to bully the people who tormented them as children) ask too much of their users. Too many systems (like the famous unprogrammable VCR) make their users feel stupid when they can’t get the job done.

Cooper, who designed Visual Basic (the programming environment Microsoft promotes for the purpose of creating good user interfaces), indulges in too much name-dropping and self-congratulation (Cooper attributes the quote, “How did you do that?” to Microsoft chairman Bill Gates, upon looking at one of Cooper’s creations)–but this appears to be de rigueur in books about the software industry. But those asides are minor. More valuable is the discourse about software design and implementation (“[O]bject orientation divides the 1000-brick tower into 10 100-brick towers.”). Read this book for an idea of what’s wrong with UI design. –David Wall

If you’d rather consume Cooper visually:

Here’s a video link of Cooper talking about personas and design at an industry night in San Fransisco late 2014. It goes for an hour so curl up on the sofa with a coffee before you press play.