UX Book Club: Orchestrating Experiences

You are invited to join us in reading and meeting to discuss our next UX Book Club book: “Orchestrating Experiences – Collaborative Design for Complexity”.

This brand new book by Chris Risdon and Patrick Quattlebaum is a practical guide for designers and everyone struggling to create products and services in complex environments.

Customer experiences are increasingly complicated — with multiple channels, touchpoints, contexts, and moving parts — all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity?

BUY THE BOOK WITH A 30% DISCOUNT
You can buy the book here with 30% off – just use the code uxmelbourne18july30 when checking out.
https://rosenfeldmedia.com/books/orchestrating-experiences/

FIND OUT MORE ABOUT THE BOOK
There’s lots to discover at the book’s website here:
https://rosenfeldmedia.com/books/orchestrating-experiences/
Read UX Mastery’s fantastic preview:
https://uxmastery.com/book-review-orchestrating-experiences/
Hear the authors talk about the book on the Rosenfeld Review Podcast:
https://soundcloud.com/rosenfeld-media/risdonquattlebaum-podcast

DO I NEED TO READ THE BOOK?
Yes, our discussions will be about the book and the topics and ideas that it includes. So we ask that you come to book club having read some or all of the book and be ready to discuss its topics and ideas.

GIVE THE SUMMARY
Would you like to give a brief summary of the book at the start of book club? Contact us before June 30th if you’re interested!

WALKING BUS FROM AND BACK TO RICHMOND STATION
Anyone is welcome to join our walking bus to and from the venue. A walking bus will be departing at 6pm from Holliva directly opposite Richmond Station. Look out for one of the UX Melbourne event hosts who will be holding a sign. A return walking bus will be departing MYOB at 8.30pm for the 10-minute walk back to Richmond Station.

WHAT HAPPENS AT BOOK CLUB
6.00 – Join us at the venue from 6pm for drinks and snacks
6.00 – Walking bus departs from Richmond station to MYOB (See above)
6.30 – One of us gives a 5-minute summary of the book
6.35 – We break into groups for conversation about the book guided by some suggested topics and talking points.
7.15 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group.
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!
8.30 – Walking bus departs from MYOB to Richmond Station (See above)

THANK YOU TO OUR SPONSORS
Thank you to UX Mastery (https://uxmastery.com) for again sponsoring UX Book Club and another big thank you to MYOB (https://www.myob.com/au) for providing a fantastic venue for our book club – at their brilliant Innovation Hub.

UX Book Club: Technically Wrong by Sara Wachter-Boettcher

Our next book is Sara Wachter-Boettcher’s Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech

About the Book:
“Buying groceries, tracking our health, finding a date: whatever we want to do, odds are that we can now do it online. But few of us ask why all these digital products are designed the way they are. It’s time we change that.

Many of the services we rely on are full of oversights, biases, and downright ethical nightmares: Chatbots that harass women. Signup forms that fail anyone who’s not straight. Social media sites that send peppy messages about dead relatives. Algorithms that put more black people behind bars.

Sara Wachter-Boettcher takes an unflinching look at the values, processes, and assumptions that lead to these and other problems. Technically Wrong demystifies the tech industry, leaving those of us on the other side of the screen better prepared to make informed choices about the services we use—and demand more from the companies behind them.”

GET THE BOOK
Here are some ways to buy the book:
http://www.sarawb.com/technically-wrong/
https://www.booktopia.com.au/technically-wrong-sara-wachter-boettcher/prod9780393634631.html

DO I NEED TO READ THE BOOK?
Yes, our discussions will be about the book and the topics and ideas that it includes. So we ask that you come to book club having read some or all of the book and be ready to discuss its topics and ideas.

WHAT HAPPENS AT BOOK CLUB
6.00 – Join us at the venue from 6pm for drinks and snacks
6.30 – One of us gives a summary of the book
6.35 – We break into groups for conversation about the book guided by some suggested topics and talking points.
7.15 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group.
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!

THANK YOU TO OUR SPONSORS
Thank you to UX Mastery (https://uxmastery.com) for again sponsoring UX Book Club and another big thank you to MYOB (https://www.myob.com/au) for providing a fantastic venue for our book club – at their brilliant Innovation Hub.

UX Book Club: Designing Agentive Technology: AI That Works for People

How do you apply artificial intelligence to design useful and valuable products and services?

Our next book, by Christopher Noessel, provides both a conceptual grounding and practical advice to unlock agentive technology’s massive potential.

Advances in narrow artificial intelligence make possible agentive systems that do things directly for their users (like, say, an automatic pet feeder). They deliver on the promise of user-centered design, but present fresh challenges in understanding their unique promises and pitfalls.

GET THE BOOK
You can buy the book here with 30% off – just use the code melbournebc18ma30 when checking out.
http://rosenfeldmedia.com/books/designing-agentive-technology/

FIND OUT MORE ABOUT THE BOOK
There’s lots to discover at the book’s website here:
http://rosenfeldmedia.com/books/designing-agentive-technology/

Watch Christopher’s talk about Agentive Technology at Google:
https://youtu.be/cciGZ3BsLwA

DO I NEED TO READ THE BOOK?
Yes, our discussions will be about the book and the topics and ideas that it includes. So we ask that you come to book club having read some or all of the book and be ready to discuss its topics and ideas.

GIVE THE SUMMARY
Would you like to give a brief summary of the book at the start of book club? Contact us before March 19th if you’re interested!

WHAT HAPPENS AT BOOK CLUB
6.00 – Join us at the venue from 6pm for drinks and snacks
6.30 – One of us gives a 5-minute summary of the book
6.35 – We break into groups for conversation about the book guided by some suggested topics and talking points.
7.15 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group.
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!

THANK YOU TO OUR SPONSORS
Thank you to UX Mastery (https://uxmastery.com) for again sponsoring UX Book Club and another big thank you to MYOB (https://www.myob.com/au) for providing a fantastic venue for our book club – at their brilliant Innovation Hub.

• What to bring

• Important to know

UX Mega Meetup

We’re excited to be part of the UX Mega Meetup on Friday 24th November. Come and join us and members of other fantastic Melbourne UX groups to celebrate the end of the year!

Please RSVP to this event at Eventbrite: https://www.eventbrite.com/e/ux-mega-meetup-tickets-39829446948

Whether you’ve been busy getting into the industry, honing your skills, or grinding away at those stakeholders we’re inviting you to come share a drink and a story with your colleagues to celebrate and reflect on the year that’s been and the year ahead.

Thank you REA Group for hosting this years Mega Meetup at their wonderful HQ as well as putting on food and drinks!

The UX Mega Meetup has a Code of Conduct that all organisers, sponsors and guest must adhere to. Please take the time to read our Code of Conduct so everyone can enjoy a harassment free event experience.

UX Book Club: This Human by Melis Senova

We’re excited to announce that the author of our next book, Melis Senova, will be joining us in person at UX Book Club. We’ll be discussing her new book – This Human: How to be the Person Designing for Other People.

There are many great books about the design process, tools and methods. One missing aspect, almost in an ironic twist, is what it takes to be the person who is actually doing the designing. This Human is about that person.

The person who needs to observe to gain insight, to make sense of their observations in a way that isn’t biased by their own world views. The person who needs to communicate in many different ways with many different intentions to communicate information which is often hard to access, difficult to grasp and just not that tangible. The person who is so passionate about having a positive impact they become exhausted one third of the way into their project.

This book helps these people to learn more about themselves and how to think and be in their practice—to grasp all that is going on inside that then influences their creations.

I’m in! How do I RSVP?  
To join, simply RSVP here and come along on the night with your book, questions, thoughts and opinions! If you can’t make it, please reverse your RSVP early so there is room for someone else.

Get the book 
You can buy the book here with 34% off and shipping in 1-2 days:
https://www.booktopia.com.au/this-human-melis-senova/prod9789063694609.html

Find Out More About the Book 
There’s lots to discover at the book’s website here:
https://this-human.com

Do I Need to Read the Book?  
Yes, our discussions will be about the book and the topics and ideas that it includes. So we ask that you come to book club having read some or all of the book and be ready to discuss its topics and ideas.

What Happens at Book Club
6.00 – Join us at the venue from 6pm for drinks and snacks 
6.30 – Melis will talk to us about some of the book’s themes and topics. 
6.45 – We break into groups for conversation about the book guided by some topics and talking points suggested by Melis. 
7.30 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group.  
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!

Thank you to UX Mastery for again sponsoring UX Book Club and another big thank you to MYOB for providing a fantastic venue for our book club – at their brilliant Innovation Hub.