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UX Breakfast Book Club with Steve Portigal

One week after our next book club on Steve Portigal’s Doorbells, Danger and Dead Batteries, we’re thrilled that the author will be joining us live via a video link-up to discuss the group’s experiences, topics and questions that came up at the previous week’s book club.

This is a special breakfast event, held between 8am and 9am at General Assembly in the CBD.

Steve Portigal is the author of Interviewing Users and founder of Portigal Consulting, a San Francisco firm that helps clients to discover and act on new insights about themselves and their customers. In the past 15 years, Steve has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists.

He’s an accomplished presenter who speaks about culture, innovation, and design at companies and conferences across the globe.

Steve also hosts the podcast Dollars to Donuts where he talks with the people who lead user research in their organisations.

Steve’s latest book, Doorbells, Danger, and Dead Batteries examines the bizarre, comic, tragic, and generally astonishing experiences that researchers have out in the field.

Find Out More About Steve Portigal and the Book
You can read lots more more about the book at the Rosenfeld website: http://rosenfeldmedia.com/books/user-research-war-stories/

You can listen to Gerry Gaffney interview Steve about the book in a great interview on the User Experience Podcast:
http://uxpod.com/stories-from-the-field-an-interview-with-steve-portigal/

Steve recently joined UX Mastery for an online Ask the UXperts session. You can read the full transcript here:
http://uxmastery.com/transcript-user-research-steve-portigal/

I’m in! How do I RSVP?
To join, simply RSVP here and come along on the morning. If you can’t make it, please reverse your RSVP early so there is room for someone else.

Do I Need to Have Attended the Previous Week’s Book Club?
No. But do come to both if you can – at the previous week’s book club we’ll be discussing questions, topics and experiences that we’d like to discuss with Steve Portigal at this Breakfast Book Club.

30% Special Discount for UX Melbourne
The publishers, Rosenfeld Media have kindly provided UX Melbourne with a discount – just quote UXMELB when ordering online! So for about $20AUD, you can download the e-book and start reading today:
http://rosenfeldmedia.com/books/user-research-war-stories/

What Happens at this Book Club
8.00am – Welcoming coffee
8.10am – We link up live with Steve Portigal via video
9.00am – Book club ends

UX Book Club: Doorbells, Danger and Dead Batteries by Steve Portigal

We’re excited to announce a special double-event for our next book club. We’ll be discussing Steve Portigal’s latest book and then the following week, we’ll be talking to Steve live via video link-up to discuss our thoughts and questions about the book, as well as share our own user research experiences.

Doorbells, Danger, and Dead Batteries examines the bizarre, comic, tragic, and generally astonishing experiences that researchers have out in the field.

We’ll be discussing our thoughts and opinions on the book and it will also be a great starting point for group discussions to share our own experiences and war stories. Whether you’re experienced or new to user research, you are very welcome to join us.

“User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly tragic, tied together with valuable lessons from expert user researcher Steve Portigal.”

Find Out More About the Book
You can read lots more more about the book at the Rosenfeld website: 
http://rosenfeldmedia.com/books/user-research-war-stories/

You can listen to Gerry Gaffney interview Steve about the book in a great interview on the User Experience Podcast: 
http://uxpod.com/stories-from-the-field-an-interview-with-steve-portigal/

Steve recently joined UX Mastery for an online Ask the UXperts session. You can read the full transcript here: 
http://uxmastery.com/transcript-user-research-steve-portigal/

I’m in! How do I RSVP?
To join, simply RSVP here and come along on the night with your book or eBook, questions, thoughts and opinions! If you can’t make it, please reverse your RSVP early so there is room for someone else.

Do I Need to Read the Book?
Yes (well, at least some of it!). Our discussions will be about the book and the topics and ideas that it includes. You’ll get so much more out of book club by having read some or all of the book.

30% Special Discount for UX Melbourne!
The publishers, Rosenfeld Media have kindly provided UX Melbourne with a discount – just quote UXMELB when ordering online! So for about $20AUD, you can download the e-book and start reading today:
http://rosenfeldmedia.com/books/user-research-war-stories/

Give The Summary and Get a Free Copy
Our friends at UX Mastery are kindly giving a free eBook copy of the book to any member willing to give the five minute summary at the start of the book club. Contact us before January 20th if you’re interested.

What Happens at Book Club
6.30 – One of us gives a 5-minute summary of the book
6.35 – We break into three groups for conversation about the book guided by some suggested topics and talking points.
7.15 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group. We talk about some questions, topics and experiences that we’d like to discuss with Steve Portigal at UX Breakfast Book Club the following week.
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!

UX Book Club: Interviewing for Research

Our next UX Book Club is all about Interviewing for Research. We’ll be discussing Andrew Travers’s concise book that covers everything from recruiting and planning to conducting, documenting and synthesising.

As well as discussing our thoughts and opinions on the book, it will also be a great starting point for group discussions on our experiences and questions about interviewing users. Whether you’re experienced or new to user interviews, you are very welcome to join us.

The author, Andrew Travers, is a designer, researcher and strategist. Most recently, he was interim head of design at UK’s HMRC, leading the design of new digital tax services for GOV.UK.

“Interviewing is both a privilege and an opportunity – a chance to garner the insight of others in the design process. Yet we often lack confidence in our ability to interview well, worry about finding the right people, or making a case for the research in the first place. More than this, interviewing at its worst can too easily become dislocated from the broader design process.This book explores how to involve users and stakeholders in the design process, demystifying the process of interviewing and using research to drive design decisions.”

I’m in! How do I RSVP? 
To join, simply RSVP here and come along on the night with your eBook, questions, thoughts and opinions! If you can’t make it, please reverse your RSVP early so there is room for someone else.

Get the book for FREE 
You can download the book for free at Andrew’s website:
http://trvrs.co/book

Do I Need to Read the Book?
Yes, our discussions will be about the book and the topics and ideas that it includes. But at only 60 pages, it’s a concise and information-packed read.

Give The Summary
Would you like to give a brief summary of the book at the start of book club? Contact us before November 1st if you’re interested!

What Happens at Book Club
6.30 – One of us gives a 5-minute summary of the book
6.35 – We break into groups for conversation about the book guided by some suggested topics and talking points.
7.15 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group.
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!

Venue 
Thank you to MYOB for again providing a fantastic venue for our book club – at their brilliant Innovation Hub. Thanks MYOB!

UX Book Club: Design for Real Life

Our next book is Design for Real Life. A fabulous book about designing user experiences with an understanding that you can’t always know the emotional state and situation of the real human beings you’re designing for.

You can’t know every user, but you can develop inclusive practices that support a wider range of people. This book shows you how.

It’s co-written by one of the major figures in web standards (especially CSS), Eric Meyer, and influential content strategist and editor Sara Wachter-Boettcher (past editor-in-chief of A List Apart).


“Whether you’re a designer, developer, content strategist, or anyone who creates user experiences, you’ll gain the practical knowledge to test where your designs might fail (before you ship!), vet new features or interactions against more realistic scenarios, and build a business case for making decisions through a lens of kindness.”

You can read more about the book (and get free extracts) at the book’s website:
https://abookapart.com/products/design-for-real-life 

Get 10% Off Your Copy
You can get your copy at about $11AUD for the e-book using our special UX Melbourne discount from the kind folks at A Book Apart. Just use the code UXMELAU916. You can enter it on the “Customer Information” page and it will be within your “Order Summary”.

I’m in! How do I RSVP?
To join, simply RSVP here and come along on the night with your eBook, questions, thoughts and opinions! If you can’t make it, please reverse your RSVP early so there is room for someone else.

Do I Need to Read the Book?
Yes, our discussions will be about the book and the topics and ideas that it includes. If you don’t think you’ll be able to read the book before book club, this event won’t be right for you.

What Happens at Book Club
6.30 – One of us gives a 5-minute summary of the book
6.35 – We break into groups for conversation about the book guided by some suggested topics and talking points.
7.15 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group.
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!

Venue
Thank you to MYOB for again providing a fantastic venue for our book club – at their brilliant new Innovation Hub. Thanks MYOB!

UX Book Club: The User’s Journey – Storymapping Products That People Love

We’re trying something a little different at the next UX Book Club – we’ll be running the evening with the assumption everyone has read the book!

Our next book is The User’s Journey by Donna Lichaw. A brilliant little book that gets to the heart of so much UX thinking and communication – the art of story structure, story telling and story mapping.

As Jeff Gothelf says – “If you’re working through customer journeys, experience mapping, and other ways to coalesce your team around your product’s story, The User’s Journey offers a fun, interactive way to build that narrative collaboratively to achieve great results.”

Like a good story, successful design is a series of engaging moments structured over time. The User’s Journey shows you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome. See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.

You can read more about the book (and get free extracts) at the book’s website: http://rosenfeldmedia.com/books/storymapping/

I’m in! How do I RSVP? 
To join, simply RSVP here and come along on the night with your book and questions. If you can’t make it, please reverse your RSVP early so there is room for someone else.

Do I Need to Read the Book? 
Yes, our discussions will be about the book and the topics and ideas that it includes. If you don’t think you’ll be able to read the book before book club, this event won’t be right for you.

Get 30% Off Your Copy 
You can get your copy at about $20AUD for the e-book using our special UX Melbourne discount from the kind folks at Rosenfeld Media. Just use the code UXMELB. This discount also works for printed copies.

What Happens at Book Club
6.30 – One of us gives a 5-minute summary of the book 
6.35 – We break into small groups for conversation about the book guided by some suggested topics and talking points.
7.15 – We share our group’s discussions and ideas with the full group and continue to discuss the book amongst the whole group.
8.00 – The book club concludes but everyone is welcome to stay and continue the UX discussions!

Special event: Experience mapping – diagrams of the customer experience

Jim Kalbach, author of Mapping Experiences (O’Reilly, 2015) is in town to deliver experience mapping workshops. 

Aconex, together with Product Anonymous have arranged an opportunity to hear him talk about his work and latest book ahead of his workshops.

This evening session will be on April 7 and is currently waitlist-only, however register your interest on Product Anonymous’s Meetup page as cancellations may lead to spots becoming available.

If you are interested in attending one or both of his workshops, get more information and your ticket via the links below:

Mapping Experiences – Aligning for Business Value (April 9). Sign up here.

Defining a UX Strategy – Creating a Blueprint for Success (April 11).  Sign up here.

Enjoy!

UX Melbourne Team

UX Book Club – Mike Monteiro In Person

Mike Monteiro is coming to Melbourne this month and we’re super-excited to announce that he’ll be joining us at UX Book Club!

If ever there was a “designer’s designer” in our industry, Mike’s the guy. He’s a brilliant writer on the subject we care so much about. Mike is co-founder of Mule Design and as well as writing the much-loved books we’ll be talking about, he’s also a legendary speaker – such as How Designers Destroyed the World that we showed at UX Melbourne Movie Night.

Photo by Ryan Carver

It’s short notice for this book club, but luckily Design is A Job is one of those compelling reads that you’ll devour in one or two sittings. Many of us love it already – what a great chance to talk to  Mike himself about the topics and ideas.

Start Reading Today

You can download Design is a Job right now and start reading. Our focus will be on this book, but you can also save 20% by grabbing You’re My Favourite Client at the same time.

The audio book is fantastic – you can get it from Audible and it’ll be FREE if you haven’t tried out Audible before.

When is it?

Thursday 28th January – gathering at 6.00pm. Our discussions will start at 6.30pm.

Where is it?

General Assembly are kindly hosting this event at their fabulous campus at Level 12A, 45 William Street, Melbourne, VIC 3000. Thanks, GA!

More Mike

Mike is speaking in Melbourne at Above All Human on 29th January and don’t miss the chance to learn about presenting design like your life depends on it – on 28th January.